Shipping Policy

At RL Australia, we offer fast, secure, and reliable shipping across Australia. All orders are packed with care in discreet, temperature-insulated packaging to preserve the integrity of our compounds.

Processing & Dispatch Times

Orders placed before 12:00 PM AEST on business days (Monday to Friday, excluding public holidays) are dispatched on the same day. Orders placed after 12:00 PM or during weekends will be processed and shipped the following business day.

Shipping Rates & Options

• Express Shipping: $15.00 flat rate Australia-wide. Orders typically arrive in 1-2 business days for metropolitan areas, and 2-3 business days for regional locations.
• Free Express Shipping: Available on all orders over $200.00 AUD.

Discreet & Secure Packaging

All products are shipped in plain, unbranded mailers to maintain confidentiality. Fragile lyophilized vials are secured inside custom-fitted boxes with temperature preservation packs where necessary.

Tracking Your Order

A tracking number will be sent to your registered email address as soon as your order is dispatched. You can monitor the progress of your shipment through our tracking page or directly on the Australia Post tracking portal.